top of page

Director of IT

it_director_image_edited.jpg

Department: Information Technology

Reports to: CEO

Location: Riyadh, KSA

Job Ref: RHDITSA010525

​

Job Overview

​

 We are seeking an experienced Director of IT to lead our datacenter operations team In Saudi Arabia. The ideal candidate will be responsible for overseeing all aspects of our IT infrastructure, ensuring maximum uptime, optimal performance, and adherence to industry best practices and compliance standards. This regional leadership role will drive technological innovation while maintaining the highest levels of security, service quality and operational efficiency. 

 

Key Responsibilities

 

  •  Strategic Leadership 

​​

           - Develop and implement the strategic IT roadmap for datacenter operations, aligned with business objectives 

           - Lead technological innovation initiatives to enhance service offerings and internal efficiencies 

           - Collaborate with executive leadership to define and achieve organizational goals 

           - Manage capital and operational budgets for IT infrastructure and operations 

 

  •  Datacenter Operations Management 

​​

- Ensure 24/7/365 availability of mission-critical facility and enterprise systems with 99.999% uptime 

- Oversee datacenter data and networking, data integrity and physical security systems including access control 

- Implement and maintain disaster recovery and business continuity strategies 

- Direct capacity planning initiatives to meet current and future client demands

- Optimize resource utilization and operational costs across all facilities 

 

  • Team Leadership 

​

- Lead, mentor, and develop a team of IT professionals, including systems administrators, network administrators, and support staff across multiple sites 

- Establish clear performance metrics and accountability frameworks 

- Foster a culture of continuous improvement / training and technical excellence 

- Coordinate with cross-functional teams, including sales, client services, and facilities management 

 

​

  • Technology & Security

​​

- Maintain robust cybersecurity protocols and compliance with industry standards (ISO 27001, SOC 2) 

- Oversee implementation of new technologies and systems to enhance reliability and performance 

- Direct network architecture design and implementation to ensure scalability, performance and resilience

- Manage vendor relationships and technology partnerships 

​

  • Client Success

 

- Drive and monitor SLA compliance to ensure client satisfaction and service reliability. 

- Develop technical solutions to meet complex client requirements as required such as cloud adoption and automation 

- Collaborate with sales and account management teams on client retention and expansion opportunities 

- Provide technical expertise during client consultations and issue resolution 

​​​

Qualifications & Skills

 

Required Experience & Education 

​

  • Bachelor's degree in Computer Science, Information Technology, or related field 

  • 10+ years of progressive IT experience with at least 3 years in datacenter operations 

  • 5+ years in IT leadership positions managing teams of 10+ professionals 

  • Experience with cloud platforms and hybrid IT solutions 

  • Strong understanding of network architecture, security frameworks, and infrastructure management 

  • Previous experience of working in Saudi or other GCC countries preferred 

  • Experience with developing, maintaining, documenting and updating ISO 27001:2022 

​

Technical Knowledge 

​

  • Working knowledge of datacenter infrastructure components (power systems, cooling, cabling, racks) 

  • Proficiency with network technologies (routing, switching, VLAN, DNS, Firewalls, VPN) 

  • Working knowledge of datacenter building management systems 

  • Hands on experience with Microsoft Azure E5 and Google Enterprise platforms 

  • Understanding of cloud service models (IaaS, PaaS, SaaS) and major providers (AWS, Azure, GCP) 

  • Knowledge of IT service management frameworks (ITIL) 

  • Understanding of compliance frameworks relevant to datacenters 

​

Leadership & Professional Skills 

​

  • Exceptional problem-solving abilities and technical hands-on troubleshooting skills 

  • Strong leadership presence with the ability to influence and drive consensus 

  • Excellent project management capabilities 

  • Outstanding written and verbal communication skills 

  • Proven ability to translate technical concepts for non-technical stakeholders 

  • Strategic thinking with attention to operational details 

  • Experience in budget planning and financial management

​

Certifications (one or more preferred) 

​

  • ITIL Certification 

  • Certified Data Center Professional (CDCP) or higher 

  • Certified Information Systems Security Professional (CISSP) 

  • Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) 

​

Working Conditions 

​

  • Primary location at our headquarters with regular visits to datacenter facilities 

  • On-call availability for critical incidents and emergency situations 

  • Potential for travel between datacenter locations 

  • Fast-paced environment requiring adaptability and quick decision-making 

​

​

*Please note contact from recruitment agencies will not be considered.

 

 

Application To 

​

Send your application to the following email address, make sure to include your C.V, salary expectations and availability for interviewing : ​

 

qscv@quantumswitch.com

​

​

bottom of page